Privacy Policy
This Privacy Policy explains how KOSHAL SOLUTIONS, S.L. processes the personal data of users who access and use the websites **https://koshal.es** and **https://test.gaseus.es** (jointly, the “Websites”).
KOSHAL is committed to protecting your privacy and processing your personal data in a lawful, fair and transparent manner, in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and the Spanish data protection law.
## 1. Data controller
- Company: KOSHAL SOLUTIONS, S.L.
- Tax ID (CIF): B70761671
- Registered office: Ronda Sant Pau 47, 08015 Barcelona, Spain
- E-mail for privacy matters: privacy@koshal.es
## 2. Scope of this Privacy Policy
This Privacy Policy applies to:
- Browsing and use of the Websites.
- Use of contact forms, demo requests or similar forms on **koshal.es**.
- Use of user accounts and access to technical portals on **test.gaseus.es**.
## 3. Categories of data, purposes and legal bases
### 3.1. Browsing the Websites
**Data collected**
- IP address, device identifiers, browser type, operating system, referring URLs, pages visited, date and time of access and other standard log data.
- Cookies that are strictly necessary for the technical operation of the Websites (for example, session cookies, authentication cookies on the portal, security cookies and cookies used to remember your cookie choices or language).
**Purpose**
- To enable and ensure the technical functioning of the Websites.
- To maintain the security and integrity of the Websites.
- To record your cookie preferences.
**Legal basis**
- KOSHAL’s legitimate interest in ensuring the proper functioning and security of the Websites (Art. 6.1(f) GDPR).
KOSHAL does **not** currently use analytics or advertising cookies on the Websites.
---
### 3.2. Contact and enquiry forms (koshal.es)
[оставляем как раньше]
**Data collected**
- Identification and contact details (name, surname, company, job title, e-mail address, telephone number).
- The content of your message and any other information you choose to provide.
**Purpose**
- To handle and respond to your request, enquiry or complaint.
- To maintain a record of enquiries for quality and improvement purposes.
**Legal basis**
- Performance of pre-contractual measures or a contract at your request (Art. 6.1(b) GDPR), where the enquiry relates to services offered by KOSHAL.
- KOSHAL’s legitimate interest in handling general enquiries and providing customer service (Art. 6.1(f) GDPR).
---
### 3.3. Marketing communications and newsletters
(оставлю как возможность — если не будете рассылать маркетинг, просто не используете этот раздел на практике)
**Data collected**
- Identification and contact details (name, surname, e-mail address, company, position).
- Marketing preferences, if provided.
**Purpose**
- To send you information about products, services, events or news related to KOSHAL (for example, SAP-related solutions, consulting services, case studies, webinars).
**Legal basis**
- Your consent, given by ticking the relevant box in the forms (Art. 6.1(a) GDPR).
- In the case of existing customers, KOSHAL’s legitimate interest in sending you marketing communications about similar products or services (Art. 6.1(f) GDPR and Art. 21.2 of the Spanish Law on Information Society Services), always allowing you to opt out.
You can withdraw your consent or object to marketing communications at any time by following the unsubscribe link or contacting us at privacy@koshal.es.
---
### 3.4. Portal users and technical access (test.gaseus.es)
[без изменений по сути]
**Data collected**
- Identification and contact details (name, surname, corporate e-mail, company).
- Login credentials and authentication data.
- Technical logs (access times, IP address, actions performed within the portal).
- Data and metadata that may be generated as part of the use of the portal (for example, configuration data, SAP integration logs and other technical information), always within the limits established in the service agreement with the relevant client.
**Purpose**
- To create and manage user accounts on the portal.
- To authenticate users and provide secure access.
- To provide and maintain the contracted services, including support and incident management.
- To monitor the security and performance of the portal.
**Legal basis**
- Performance of a contract to which the client company is a party and in which the user acts on behalf of such company (Art. 6.1(b) GDPR).
- KOSHAL’s legitimate interest in ensuring the security and proper operation of the portal (Art. 6.1(f) GDPR).
---
### 3.5. Compliance with legal obligations
[как раньше]
**Data collected**
- Data necessary for invoicing, accounting, tax compliance, prevention of fraud and security, and any other data required by law.
**Purpose**
- To comply with legal obligations applicable to KOSHAL (tax, accounting, data protection, information society services, etc.).
**Legal basis**
- Compliance with legal obligations (Art. 6.1(c) GDPR).
---
## 4–8
Остальные разделы (retention, recipients, rights, security, updates) можно оставить такими, как я давал выше — они уже универсальные и не завязаны на аналитические cookies.
---
## 3. Cookies Policy (упрощённый вариант: только технические cookies)
```markdown
# Cookies Policy
This Cookies Policy explains how KOSHAL SOLUTIONS, S.L. uses cookies and similar technologies on the websites **https://koshal.es** and **https://test.gaseus.es** (the “Websites”).
## 1. What are cookies?
Cookies are small text files that are stored on your device when you visit a website. They allow the website to recognise your device, remember your preferences and provide certain functionalities.
## 2. Types of cookies used on the Websites
At present, the Websites only use **strictly necessary (technical) cookies** and, where applicable, basic preference cookies (for example, to remember your language or your cookie preferences).
### 2.1. Strictly necessary (technical) cookies
These cookies are essential for the Websites to function properly and cannot be disabled in our systems. They are usually set in response to actions made by you, such as logging in, filling in forms or setting your privacy preferences.
Examples include:
- Session cookies used to maintain your session and authentication on **test.gaseus.es**.
- Security cookies (e.g. to prevent CSRF attacks and to protect access to the portal).
- Cookies required to store your cookie preferences.
These cookies do **not** require your consent, although we inform you about their use through this Cookies Policy.
### 2.2. Preference cookies
These cookies allow the Websites to remember certain choices you make (such as language or display settings). If these cookies are disabled, some of the services may not function properly, but they do not involve profiling or advertising.
## 3. No analytics or advertising cookies
KOSHAL does **not** use analytics cookies (such as Google Analytics) or advertising / marketing cookies on the Websites.
If in the future KOSHAL decides to use such cookies, this Cookies Policy will be updated and, where required, a cookie banner will be displayed to request your consent before installing any non-essential cookies.
## 4. How to manage cookies through your browser
In addition to the technical cookies we use, you can manage cookies through your browser settings. The procedure for blocking or deleting cookies may differ from one browser to another:
- Google Chrome
- Mozilla Firefox
- Apple Safari
- Microsoft Edge
Please refer to your browser’s help section for more information.
If you block all cookies, you may not be able to access parts of the Websites or some features may not work correctly, especially on the portal **test.gaseus.es** where authentication is required.
## 5. Changes to this Cookies Policy
KOSHAL may update this Cookies Policy from time to time, for example, to adapt it to changes in the cookies we use or to comply with new legal requirements. The updated version will be published on the Websites.